Shipping, Pickup & Delivery Policy

Shipping, pickup, and local delivery

Last updated: October 20, 2026

This policy explains how Picayune G Mart handles shipped orders, local pickup, and local delivery. We operate from 701 Highway 11 N, Suite A, Picayune, Mississippi 39466. Questions? Email picayunegmart@gmail.com.

Order review and processing

We review orders for product availability, pack size, final price, and fulfillment feasibility. An order is not confirmed for fulfillment until we send confirmation. If an item is unavailable or an important detail needs clarification, we will contact you when reasonably possible. If we cannot fulfill an order, we may cancel the affected item or order and refund amounts paid for the cancelled portion.

Shipping

Products offered for shipment are prepared at our Picayune, Mississippi location after payment and order details are confirmed. Please allow approximately 1–3 business days for processing before carrier handoff. This is an estimate, not a guarantee. Carrier transit times are estimates and may vary; delivery dates are not guaranteed unless expressly stated at checkout. Tracking is provided when available. Shipping options, rates, and estimates are shown at checkout where supported.

Please provide a complete and accurate shipping address. Contact us promptly if you notice an error; address changes may not be possible after dispatch. Once a package has been handed to the carrier, transit and delivery are also subject to the carrier’s handling and service conditions.

Local pickup

Pickup is at Picayune G Mart, 701 Highway 11 N, Suite A, Picayune, MS 39466. Wait for our pickup-ready confirmation before traveling to the location. Customer service hours are 12:00 PM–8:00 PM Central Time daily, subject to change. A submitted order alone does not mean it is ready for pickup.

Local delivery

Local delivery may be available in Picayune and nearby areas for an additional fee. The service area, fee, and delivery window must be confirmed for each order. Delivery is not confirmed until we approve the arrangement.

Same-day requests

Requests received by 2:00 PM Central Time may qualify for same-day local fulfillment, but same-day service is not guaranteed. It depends on product availability, order confirmation, delivery area, routing, and operating conditions. Later orders are generally handled in the next available fulfillment window.

Delays or order problems

Carrier delivery estimates can change due to weather, carrier capacity, incorrect addresses, or other events outside our reasonable control, subject to applicable law. If tracking shows a problem, or an order arrives damaged, missing, defective, or incorrect, contact picayunegmart@gmail.com with your order number and details. Refund and return requests are reviewed under our Refund & Return Policy.